Privacy Policy
Big Wags Privacy Policy
Big Wags, LLC may collect and store any identifiable information that you choose to provide in connection with your use of Big Wags Services. This may include personally identifiable information (such as your name, your dog’s information, shipping address, billing address, email address, phone number and credit card number) that we need in order to process your orders, communicate with you, or provide you with services that you request.
Big Wags may automatically collect non-personally identifiable information about your hardware devices (i.e., your computer or mobile device) when you access the Big Wags Services. For example, when you visit www.BigWags.com, or www.BigWagsFoundation.com, we may collect your Internet Protocol (“IP”) address, which is the number automatically assigned to your computer or mobile device whenever you access the Internet, as well as information about the type of Web browser software you use and the referring Web site. This number does not identify your name, email address, or other personal information. We use your IP address to help diagnose problems with our service and to manage & administer the Site.
Big Wags will also collect non-personally identifiable information through the use of cookies. Cookies are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our websites and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. We use them in order to remember the items in your shopping cart, store your preferences, recognize you when you return to our website, track your orders, and monitor and maintain information about your use of our websites. You may decline to accept cookies by modifying your Web browser settings.
Big Wags, LLC, its advertisers and ad servers, including without limitation Google and AvantLink, Shopify, may also use cookies, as well as files called "Web beacons" or "clear gifs" to determine on an anonymous basis which advertisements and promotions our users have seen and how users responded to them. However, we do not use these technologies to collect personally identifiable information.
How Big Wags will Use Information About You
We use your shipping address to ship your products to you and to send catalogs and other mailings to you. We use your billing address, if different than your shipping address, to verify your billing information. Financial information that is collected is used to bill you for products that you request. You may opt-out of receiving future mailings; see “How to remove your name from our mailing, sharing or email list” below.
Disclosures of Personal Information About You
Big Wags, LLC may share your personal information in the following ways:
We may share your information with our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.
We may share your name and postal address with our reputable retail partners so they may send you catalogs about our products and other products of potential interest. We do not share credit card information or email address with these third parties. If you prefer that we not share your name and postal address with other companies, please see “How to remove your name from our mailing, sharing or email list” section below.
Other than as set out above, you will have the opportunity to choose not to share your information.
How to Remove your Name from Our Mailing, Sharing or Email List
You may choose to receive or decline communications from us at the point where we request information about you. You also may use the following options for removing your information from our database so as not to receive future communications, or to no longer receive our service, or to not share your name and address with other companies.
1. You may send an email Info@BigWags.com
2. You may call telephone number: 949-310-4308
3. In commercial emails that we send you, you may use the “opt out” or “unsubscribe” option included in the footer of the email itself.